Frequently Asked Questions

Crickex Live FAQ –
Answers to All Your Questions

Have a question about registration, login, betting, payments, or bonuses? Find your answer here.

  1. Home
  2. FAQ
50+
General FAQs
24/7
Live Support
8
Browse by Category
<2 min.
Average Resolution Time
No results found. Try searching with a different keyword.
Account FAQs

Signing up is quick and easy. registration page enter your name, email, mobile number, and password. Fill in all the details correctly and click "Register" to create your account. A verification link will be sent to your email right after registration.

To register, you'll need your full name, an active email address, a Bangladeshi mobile number, and a strong password. You may also be asked to provide your National ID or passport details later for account verification.

No, crickex live allows only one account per person. Creating multiple accounts may result in suspension and forfeiture of your balance. Please use a single account fairly.

After registration, a verification link is sent to your email. Click the link to confirm your email address. You may also need to upload a photo of your National ID or passport for identity verification. Once verified, bonuses and withdrawal features will be fully activated.

To close your account, email support@crickexlive.bet. Your request will be reviewed and the account closed within 7 business days. Make sure to withdraw any remaining balance before closing.
Login FAQs

On the login page Enter your registered username or email and password, then click the "Log In" button to access your account dashboard.

Click the "Forgot Password?" link on the login page. A reset link will be sent to your registered email. Click the link to set a new password. If you don't receive the email, check your spam folder.

After 5 consecutive failed login attempts, your account will be temporarily locked for 30 minutes. Please try again after 30 minutes. If the issue persists, email us at support@crickexlive.bet.

Using this option on your personal device is safe. However, avoid enabling it on shared or public devices. On your own smartphone or laptop, it saves you from entering your password every time.
Payment & Transaction FAQs

crickex live supports deposits via bKash, Nagad, Rocket, and bank transfer. Mobile banking deposits are reflected in your balance within just a few minutes.

The minimum deposit on Crickex Live is just ৳500 (BDT). That's all you need to start betting and take advantage of the welcome bonus.

Withdrawals to bKash and Nagad typically complete within 15 minutes to 2 hours. Bank transfers may take 1–3 business days. Providing accurate details helps speed up the process.

crickex live does not charge any withdrawal fees. However, your mobile banking provider (bKash, Nagad, etc.) may apply their own charges. Please check with your payment provider for details.

If your balance hasn't updated more than 30 minutes after a deposit, email support@crickexlive.bet with your transaction ID or reference number. Our team will verify and resolve it promptly.
Bonus & Promotions FAQs

A 100% welcome bonus is automatically credited on your first deposit after registration. For example, depositing ৳1000 gives you a total balance of ৳2000. Your account must be verified to receive the bonus.

The welcome bonus typically comes with a 5x to 10x wagering requirement. This means you'll need to wager a multiple of the bonus amount before withdrawing it. Check the Terms & Conditions page for the exact requirements.

Yes, Crickex Live regularly offers weekly reload bonuses and promotional deals for special matches. Log in to see personalized offers on your dashboard.

Cashback is calculated based on your net losses over a set period. Weekly or monthly cashback is credited to your account automatically. Full details on cashback rates and conditions can be found on the promotions page.
Betting FAQs

Crickex Live lets you bet on cricket, football, tennis, kabaddi, badminton, and 20+ other sports. Live betting is available for all major tournaments, including the IPL, BPL, Asia Cup, and World Cup.

In live betting, odds update in real time as the match progresses. You can place a bet at any moment — odds shift with every over, wicket, or run. Quick decision-making is the key to live betting.

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is cancelled or postponed, your stake will be refunded. In some cases, you can use the "Cash Out" option to lock in a partial return before the match ends.

Minimum bet starts at ৳50. Maximum bet limits vary by market and match. High roller accounts can place larger bets. For more details, High Roller Page here.
App FAQs

Official Crickex Live App App Page Both Android and iOS versions are available for download. If you can't find the app on the Google Play Store or App Store, download and install the APK file directly.

  • Go to your phone's Settings > Security and enable "Unknown Sources".
  • App Page Download the APK file from
  • Once the download is complete, tap the file and click "Install".
  • Once installation is complete, open the app and log in.

Yes, the crickex live app offers everything available on the website — live betting, casino, deposits, withdrawals, and promotions. You'll also receive push notifications for match updates and bonus offers in real time.

Start by closing the app and reopening it. If the problem continues, clear the app cache (Settings > Apps > Crickex Live > Clear Cache). If it still doesn't work, uninstall the app and download the latest version.
Security FAQs

Yes, Crickex Live is an internationally licensed platform. All transactions are secured with SSL encryption, and your personal information is never shared with third parties.

Go to Account Settings, then the "Security" section to enable 2FA. You can set it up via Google Authenticator or SMS OTP. Once active, your account stays protected even if your password is compromised.

Change your password immediately and enable 2FA. Then report it to support@crickexlive.bet. Our security team will investigate promptly and take the necessary action.

Contact Support

If you can't find the answer you're looking for, our support team is available 24/7 to help.

support@crickexlive.bet

Open an Account

Useful Links

Mobile App

Bet from anywhere. Download the Android and iOS apps for free.

Download the App

Responsible Gaming

Betting is for entertainment. Play within your limits and bet responsibly.

Learn More

About Crickex Live

Crickex Live is one of Bangladesh's most popular online betting and casino platforms. Built with Bangladeshi cricket fans in mind, the platform offers live betting, Live Casino, slots, and much more. Thousands of users log in to Crickex Live every day to place bets on their favorite matches.

Crickex Live operates under a fully valid license. All transactions are secured with SSL encryption and comply with international security standards.

Why Choose Crickex Live?

Crickex live stands out in Bangladesh's online betting scene. With support for bKash, Nagad, and Rocket, deposits and withdrawals are seamless for Bangladeshi users. The Bengali-language interface makes the platform easy to use for people of all ages.

Live Betting Advantages

Live betting on Crickex Live is a one-of-a-kind experience. Odds update after every ball while the match is in play. You can place live bets on all major cricket tournaments — BPL, IPL, England Premier League, and more. Football fans are covered too, with live betting across the Premier League, La Liga, Champions League, and many other competitions.

Payment Methods

Crickex live understands what Bangladeshi users need. That's why all the most popular mobile banking services — bKash, Nagad, and Rocket — are fully supported. Deposits are processed almost instantly, and withdrawals are handled quickly too. You can get started with as little as ৳500.

Responsible Gaming

Crickex live believes betting should be entertainment, not an addiction. The platform offers deposit limits, self-exclusion, and reality check features. If you feel betting is having a negative impact on your life, please Responsible Gaming visit this page.

Customer Support

For any issue, email support@crickexlive.bet. Our support team is available 24/7, and most queries are resolved within 2 hours.

Why We're Different

Why Choose crickex live

Instant Deposit

Deposit in just 2 minutes using bKash, Nagad, or Rocket. No waiting, no hassle.

Live Betting

Bet while the match is live. Real-time odds, live scores, and live stats — all in one place.

100% Welcome Bonus

Get a 100% bonus on your first deposit. Special offers for new members are always available.

Mobile App

Bet from anywhere with the Android and iOS apps. Get all updates via push notifications.

Completely Safe

Your data and funds are protected with SSL encryption and international security standards.

24/7 Support

Our support team is always ready to help. Get fast resolutions via email.

Still have questions? Get started today!

Register on crickex live and enjoy cricket betting with a 100% welcome bonus.

Register Now Download the App
বাংলা